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Was the leader and The main reason I happen to be a faithful Telus custiomer For some time. But That is about to vary!!
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If my fears are certainly not dealt with, I will probably be pressured to escalate this even further, which include on the Business on the President, the media, and the higher Business enterprise Bureau.
I have been calling and contacting Telus and experienced a chat Along with the AI that did not appear to know what I had been Telus customer service asking.
• When I termed to make clear, Eunice within the BCX Wireless Automobile group informed me the special discounts had been applied. Nevertheless, she copied and pasted Abdul’s notes, which did not explain the low cost facts.
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My expert aided me with my issue and answered all of my comply with-up concerns. You've got the very best persons Functioning in your case!
@Oleginza Wrote: I called Telus CS at eight.55AM Mountain time they usually hanged up on me, stating which i need to connect with during "normal Workplace hrs". Is this for authentic?
My pro is a really individual gentleman. He taught me how to fix my dilemma in several straightforward methods. What’s a lot more, he guided me via each individual stage, sometimes much more than once. I am truly grateful!
Seems like all we could do now is air our grievances on the general public forum during the hopes of someone in a position of authority can in fact do one thing over it.
Yeah, I’m binding by a two year deal unfortunately, I’m only 4 months in, but I did get someplace. I suppose The chief Place of work known as me now so I have a cell phone dialogue with him in an hour. We’ll see how that goes.